1.) Customer focus
The needs of the customer are paramount. We understand their requirements and expectations. Through communication and measurement, we continually supply the key elements to their design vision.
By leveraging and enhancing our employees knowledge and Talents; collectivley we learn to understand the roles & accountabilities we endure for each unique project. Resulting in simultaneous fostering of innovation and creativity. Subsequently empowering our team members to seek out opportunities to enhance their core competences share their knowledge and experience openly with each other. Our staff supports each other which encourages the development & progress our project teams make. This culture is ingrained within us, it is an essential element of the company's ability to continually satisfy our clients.
2.) Continuous Improvement
Employees are dedicated to making continual improvement of products, processes, and systems part of their day.
3.) Quality Management in Practice
Quality management is embedded in all facets of business operations. The following are examples of areas where quality control processes are strictly followed each day:
• Sample development and approval
• Raw material intake, inspection and testing
• Strict matrix formulation & development
• Project estimation and costing transparency
• Production & finished parts control check points
• Pre-shipping product inspection
• Customer relationship management
Quality is the responsibility of every employee and each share in the benefits derived from improve quality, efficient operations and satisfied customers.
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